Did not find the answers to your questions?
You can email us at email@example.com
Do you ship overseas?
Yes! We serve the international market, thus, we do worldwide shipping of orders. There may be countries that we no longer cater to due to certain limitations.
How long will it take to get my orders?
All orders are processed within 24 business hours and shipped within 3-5 business days. The successful delivery is usually completed within 5-15 business days from the order date, however, there are factors that are outside of our control which can cause delays in shipping of orders. Please note that the delivery time frame will vary for every destination country.
Please allow up to 5-15 business days from the date they are shipped for your parcel to arrive for US & EU orders.
Rest of world: Take 7-25 business days and in rare cases can take 30+ business days from the date they are shipped. Please note in some countries, customs may cause an additional delay in delivery.
We work with a few carefully selected manufacturers, which can in some cases lead to items being shipped separately. Rest assured, all items in your order will arrive within the estimated delivery time frame.
How to track order status?
A confirmation email containing your unique Order ID is automatically sent upon the successful completion of your order. This will be sent to the email address provided when you made your purchase.
Use that tracking code on this page to get shipping updates.
if the above link doesn't work, please email our Customer Support Team at firstname.lastname@example.org and they will look into your order status.
Is your website sercure with my personal information?
Absolutely! Our website has an SSL certificate which ensures you’ll have a safe connection as you do your online shopping with us. We do not store any bank account or credit card information for this will only be used one-time upon your purchase.